Hearts of Gold
Self-reflections on getting laid off, having a ...
On my last day of work in 2022 (and unknowingly, my last day in that job at that company altogether), I guided a small team through a Connection & Resiliency exercise. Toward the end...
Self-reflections on getting laid off, having a ...
On my last day of work in 2022 (and unknowingly, my last day in that job at that company altogether), I guided a small team through a Connection & Resiliency exercise. Toward the end...
7 ways to connect with your team
Here are 7 meaningful ways you can start connecting with your team immediately (in no particular order): Recognize accomplishments, both at the team and individual level Remember and acknowledge milestones...
7 ways to connect with your team
Here are 7 meaningful ways you can start connecting with your team immediately (in no particular order): Recognize accomplishments, both at the team and individual level Remember and acknowledge milestones...
A fresh perspective on crushing the competition
Service-based business owners, here's a fresh perspective on CRUSHING your competition: Wait, hang on - put that meat tenderizer down! Please don’t crush them. Or tackle them. Or annihilate them. Instead, shift...
A fresh perspective on crushing the competition
Service-based business owners, here's a fresh perspective on CRUSHING your competition: Wait, hang on - put that meat tenderizer down! Please don’t crush them. Or tackle them. Or annihilate them. Instead, shift...
Trust & respect
TRUST Where connection, appreciation, and empathy go, trust follows. The fastest way to lose trust? Cut off connection, forgo appreciation, and abandon empathy. Want to strengthen or reestablish trust?...
Trust & respect
TRUST Where connection, appreciation, and empathy go, trust follows. The fastest way to lose trust? Cut off connection, forgo appreciation, and abandon empathy. Want to strengthen or reestablish trust?...
Emotional Intelligence and consistent feedback
Here are a few ways Emotional Intelligence shows up in a leader: Emotions don't dictate decisions An effort is made to help others feel seen, heard, and understood There is...
Emotional Intelligence and consistent feedback
Here are a few ways Emotional Intelligence shows up in a leader: Emotions don't dictate decisions An effort is made to help others feel seen, heard, and understood There is...
What if every company did this?
Happy customers are the result of happy employees whose main goal is to help. Can it really be that simple? Imagine a company with a robust customer service department,...
What if every company did this?
Happy customers are the result of happy employees whose main goal is to help. Can it really be that simple? Imagine a company with a robust customer service department,...